This policy explains how West Haven Services Ltd ("we", "us") collects and uses personal information when you visit this website or contact us.
Who we are
West Haven Services Ltd, Ilford, London IG1. Email: info@westhavenservicesltd.com. Phone: +44 7857 509502.
Information we collect
When you call, WhatsApp, email or use our quote form, we receive the details you choose to give us, such as your name, phone number, email, location and the service you need. Our quote form does not store data on this website: it opens WhatsApp or your email app so you can send the message yourself.
How we use it
We use your information to respond to enquiries, prepare quotes and deliver our services. Our lawful bases are taking steps at your request before entering a contract, performing a contract, and our legitimate interests in running our business.
Sharing
We do not sell your information. We may share it with service providers that help us operate (such as WhatsApp, email and hosting providers) or where the law requires.
Third-party content
This site loads fonts from Google Fonts, images from Unsplash and an embedded Google Map. These providers may receive technical data such as your IP address when the content loads.
How long we keep it
We keep enquiry information only as long as needed for the purpose it was collected, and client records as required for legal and accounting purposes.
Your rights
Under UK GDPR you can ask to access, correct or delete your information, or object to its use. Contact us using the details above. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.
CCTV
Where we operate CCTV for clients, footage is handled under the client's data protection arrangements and only shared for lawful purposes.