Why SIA licensing matters
The Security Industry Authority (SIA) regulates the private security industry in the UK under the Private Security Industry Act 2001. Working without the required licence, or supplying unlicensed staff, is a criminal offence. When you hire West Haven Services Ltd, every officer on your site holds the licence their role requires.
The SIA licences our officers hold
| Licence | What it covers | Our services |
|---|---|---|
| Door Supervisor | Door supervision at licensed premises and events; also covers security guarding | Door supervision, event security |
| Security Guard | Guarding premises, people and property against crime | Guarding, retail, construction |
| Public Space Surveillance (CCTV) | Monitoring public spaces and identifying people using CCTV | CCTV monitoring |
| Close Protection | Guarding one or more individuals against assault or injury | Close protection |
DBS checks and vetting
All of our officers are DBS checked before deployment. We also confirm right to work and check identity, licence status and work history as part of our recruitment process.
Insurance
West Haven Services Ltd is fully insured, including public liability cover. A copy of our certificate is available on request.
Standards we work to
- Mobile patrols, key holding and alarm response delivered in line with BS 7984.
- Officers briefed on written site instructions before deployment.
- 24/7 control room with scheduled officer check-calls.
- Incident reporting and daily occurrence logs.
- CCTV footage handled in line with UK GDPR and the Data Protection Act 2018.
- First aid trained officers.
Licences and compliance FAQs
How can I check a security officer's SIA licence?
You can check any licence on the SIA's public register of licence holders on GOV.UK, using the 16-digit licence number on the officer's card.
Does a Door Supervisor licence cover security guarding?
Yes. An SIA Door Supervisor licence also allows the holder to carry out security guarding. The reverse is not true: a Security Guard licence does not cover door supervision at licensed premises.
Is West Haven Services an SIA Approved Contractor?
We work to the standards expected by the SIA. If you need confirmation of a specific accreditation for a tender, ask us and we will provide our current documents.
Can I see your insurance certificate?
Yes. We can provide a copy of our insurance certificate with your quote or before the contract starts.